The Practitioner Examination can only be ordered as part of an ITIL Practitioner Training. The Practitioner Exam is paper-based and will have to be taken in the classroom after the training.
Audience -
ITIL Process Practitioners and ITIL Process Owners.
Pre-requisite Knowledge, Skills and Practical Experience -
Foundation Certificate in IT Service Management
Practical experience in the relevant process
Time Alloted for Examination -
120 Mins
Examination Type -
Multiple choice questions based on case study, 40 questions.
*Please note: The exam can only be taken in combination with a course.