|  | Service Manager Day 2010 22 April 2010, Hart van Holland, Nijkerk  | Every year in the Netherlands, the NGI hosts the Service Manager Day. This year, the event is in collaboration with ITSMF Netherlands. This day long event on April 22, 2010 will deal with the practicalities of service and is focused on the service manager who is looking for the best ways to influence the ICT management organization to which the customer service is focused. | | |  | | |  | itSMF USA Fusion 10 September 19 - 22, 2010 (Nashville, Tennessee, United States)  | itSMF USA Fusion 10 brings together the best minds in the Service Management industry. During the annual convention, industry experts present key insights on ITSM best practices, innovative new strategies, and real world results. Now in its tenth year, itSMF USA Fusion is much more than a tradeshow. Our convention focuses on knowledge sharing and networking opportunities. As a membership-oriented organization, itSMF USA strives to deliver thought-provoking viewpoints across a variety of industries, ITSM maturity levels, and interests. | itSMF USA Fusion 10 represents your opportunity to join forces with industry experts and your peers to continually drive the evolution of improvement and unite the world of Service Management. | |  | |
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