“Kepner-Tregoe is well-known for problem solving and change implementation,” said Sukhbir Jasuja, CEO, ITpreneurs. “We both understand the value in collaboration and we are proud to partner on these innovative endeavors.”
The two-day Kepner-Tregoe Foundation course will introduce time-tested concepts of Situation Appraisal, Problem Analysis, Decision Analysis and Potential Problem Analysis. This certification is intended to provide basic knowledge in handling issues, analyzing and avoiding problems, and making decisions while using proprietary Kepner-Tregoe methodology.
“We are excited about bringing this new course to market in partnership with ITpreneurs,” said Ray Baxter, CEO of Kepner-Tregoe. “This course is ideal for a variety of professionals. It offers fundamental insights into our methods for analytic thinking and troubleshooting.”
Potential candidates for this certification include those working in areas such as problem and incident management and help-desk and service support. There are no prerequisites for the course. More information on the Kepner-Tregoe Foundation course is available at www.itpreneurs.com/kepner-tregoe.
About ITpreneurs
ITpreneurs offers innovative competence development programs for IT best practices to support the educational needs of IT professionals. With expertise in key domains including Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement and Project Management, ITpreneurs provides guidance on disparate frameworks and integrated solutions. Learn more about us at www.ITpreneurs.com.
About Kepner-Tregoe Inc.
Kepner-Tregoe provides consulting, coaching and training solutions to organizations worldwide. Founded in 1958, Princeton, N.J.-based Kepner-Tregoe is the international leader in causing transformational improvements to core operational functions like IT. We enable individuals and teams to think clearly under pressure, to visibly chart obstructions to progress and advance resolutions that are repeatable. With our tools, organizations raise quality standards, increase efficiency and lower their cost of service. According to ITIL®, Kepner-Tregoe’s processes are the recommended best practice for Problem Management. For additional information, visit www.kepner-tregoe.com.
