New in Talent Academy for February: Self-discovery, Messaging UI Improvements, Archive State and Customizable Dashboard
Give control and gain insights with Role-based Course Self-discovery & Enrollment (Premium) Whether it is self-paced learning, live instruction, pre-made templates, or your own course, all combinations are possible for your learners. By flagging the course for self-discovery, you can invite your learners to explore the additional learning products available to them on our learner…
Read MoreNew in Talent Academy for November: Assignment Content Type, Learner Progress Report, UI Track Navigation Optimization
November just knocked on our door… and to elevate the shorter days and longer nights, we prepared a long list of new features you’ll definitely enjoy on Shine! Assignments: Have Learner’s Work Revised and Graded Assignment, a new content type, allows learners to upload their work, get feedback and receive a grade from the instructor.…
Read MoreHow to Apply Different Teaching Models in an Online World
We are bombarded with online and virtual training on any topic you could imagine. Individuals, organizations, and education services offer some shape or form of training with big promises. Most of these concentrate on what you will learn and less on how they will accomplish the result. Are we getting our time worth of learning?…
Read MoreKnowledge Byte: The Basics of Continual Improvement
The following figure shows the ITIL continual improvement model. The ITIL continual improvement model, introduced in the ITIL Foundation and shown in the preceding figure, is a high-level guide that supports improvement initiatives. Using this model increases the likelihood of successful enhancement initiatives. The model focuses on service consumer value, links enhancement efforts back to…
Read MoreKnowledge Byte: Leveraging the SMART Approach
Some organizations, when defining KPIs, use the specific, measurable, achievable, relevant, and time-bound (SMART), model. There are many ways to leverage SMART depending on the situation. Success factors are often aspiring, which leads the organization to go beyond mere acceptance. In these cases, KPIs are used to measure progress towards the desired state, and KPIs…
Read MoreKnowledge Byte: Optimize Flow With Value Stream Mapping
Value Stream Mapping helps identify the areas of improvements in a business process by visualizing the value-add and the non-value-add activities. You do the visualization by depicting every step of the process workflow and evaluating its customer value. The process enables you to analyze the entire process in-depth and provides the required hints of the…
Read MoreKnowledge Byte: What is Kanban and Why it is Used
Kanban is a lean method based on a highly-visualized pull-based workflow that manages and improves work across human systems by balancing demands with available capacity, and by improving the handling of system-level bottlenecks. The example of a Kanban board is shown in the proceeding figure. Kanban is a set of principles, practices, and regular activities…
Read MoreKnowledge Byte: Differentiating Continuous Integration, Continuous Delivery, and Continuous Deployment
Continuous integration/continuous delivery contributes to fast development as well as to resilient operations because the deployments are more reliable. The code commit triggers the automated build functionality to extract the latest code commit from the shared version control repository and to build, test, and validate the full master branch (aka trunk). Continuous Integration emerged as…
Read MoreKnowledge Byte: Toyota Kata’s Contribution to the ITIL Continual Improvement Model
In the context of the ITIL continual improvement model, Toyota Kata helps to answer the following questions: Step 1: What is the vision? Step 2: Where are we now? Step 3: Where do we want to be? Step 4: How do we get there? Digitally enabled organizations are always under particular pressure to improve their…
Read MoreKnowledge Byte: What is Safety Culture and Why it is Important
Safety Culture is about fostering a climate in which people are comfortable being and expressing themselves. Digitally enabled organizations have a particular pressure to keep improving their performance to cater to changeable market conditions. Technological progress means their products have increasingly significant economic, societal, and political impact. Therefore, organizational failure can often lead to disastrous…
Read MoreHow a Responsive Partnership Helped BusinessNow Become Early DevOps Adopters
Taking the lead in training new solutions for the workforce of the future requires organizational courage and reliable partnerships. With ITpreneurs’ support, BusinessNow reaped the benefits of staying ahead of the curve. Helping customers analyze and implement the full-service life cycle requires two key things. Wide experience and practical knowledge. Acknowledging this, the Nordic consultancy…
Read MoreKnowledge Byte: The Journey of Digital Products
The digital product goes through various lifecycle stages, as shown in the following figure. Let’s discuss the various activities that take place during each phase. Exploration: The service provider researches and develops the product and service offering. The service consumer becomes aware of the existence of a The product assesses it as desirable and then…
Read MoreKnowledge Byte: Use High-Velocity IT to Bridge the Gap Between Professional Disciplines
The service value chain is useful for describing the kind of activities that a service provider executes at a high level of abstraction. The visual rearrangement of the interrelated value chain activities helps explain and discuss the different kinds of situations. The concept of ‘continuous’ is quite popular in high-velocity IT environments. The DevOps community…
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