Posts by Marcel Foederer
6 Simple Tips for a More Productive Virtual Classroom
Some IT training providers are yet to be persuaded of the value of using virtual classrooms. Many of them anticipate problems that may occur during a virtual session. As a…
Read MorePut your ITIL® 4 Practices on Steroids
How do you get all your IT staff to be on the same page quickly and effectively in terms of conforming and enhancing the ITIL 4 PRACTICES? The Problem-solving for…
Read MoreWhat Do You Get When You Integrate ITIL® 4 With RCA?
ITIL 4 has evolved from the previous Life Cycle Model to a Service Value System and the Service Value Chain Activities. With this came the introduction of Guiding Principles, Four…
Read MoreUse Structured Collaboration to Co-Create Value in ITIL® 4
One of the key ideas of the new ITIL 4 approach is to create value together. Creating value in collaboration with both your suppliers/vendors and customers. The key is to…
Read MoreHow and why to deal with changing to ITIL® 4
Occasionally you might get a learner who isn’t as open about changing to ITIL 4 as we are. Human nature is to resist change – resistance that can manifest itself in…
Read MoreThe ITIL® 4 Scheme explained
Please note that the questions in this blog post only cover the information that has been made public about the ITIL 4 scheme. We provide our partners with a much…
Read MoreCourseware: Why One Size Doesn’t Fit All
At ITpreneurs, we produce extensive sets of courseware with pre-course reading, instructor guides, coursebooks, reference materials, case studies, and more. We specifically do not stick to only a printed book…
Read MoreGetting Ready for The Last 4 Months
It is August, and for most Europeans, that means it is time to celebrate their vacation. A time to take a well-deserved break from business, school, or study. For me,…
Read MoreUpdating The Library – ITIL® 4
As a member of the AXELOS Lead Architect Team where I am involved in the development of the new version of ITIL I want to share some information about the…
Read MoreThree Required Skills to Successfully Deliver IT Training
Recently, I wrote 7 tips for trainers to deliver an ITIL Practitioner course. But, of course, there’s more you can do to deliver a successful, practical course. In particular, three…
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