Posts by Mark O’Loughlin
Ready to Deliver RESILIA to Your Clients? Here Is What You Need to Know
Mark O’Loughlin, Head of Cloud Advisory and Consulting at Auxilion is one of the first people globally to pass the new RESILIA Foundation exam. As this is a brand new course and certification released by AXELOS, Mark thought it would be a good idea to provide some details of his experience and the materials he…
Read MoreHow to Adapt ITIL for Cloud Computing
The current shortfall in cloud skills is a real problem, however previous investments in IT management structures and best practices such as ITIL® can be capitalized on and provide a solid foundation for managing cloud-based services and hybrid IT environments. ITIL and the Cloud The fundamentals of ITIL best-practice provide a solid foundation for organizations…
Read MoreWhy is IT Service Management Important to Cloud Providers?
Cloud service providers are no different from traditional IT service providers in relation to their need to provide quality, cost-effective, secure and available IT services. A key value proposition of cloud-based service providers is the provision of IT infrastructure and services under a utility or pay-per-use model. Cloud service providers should be focused on designing…
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