Posts by Paul Dooley
A New Operating Framework For Turbulent Times
Bill Gates predicted during a TED talk back in 2015 that the world would soon face a global crisis of enormous proportions. He warned that the biggest looming threat was not massive nuclear war, but rather a tiny virus — one we had not previously seen. He suggested that governments and organizations of all types…
Read MoreITIL® and the Rise of Agile, DevOps, and Lean: Integrating Best Practices to Make High Velocity IT Possible
Although ITIL continued to be adopted due to its proven IT practices implemented by many thousands of organizations through the mid-2000s, many organizations were looking for something more when it comes to service management. Why? To become high-performing IT that can help speed application development, operate more cost-effectively, and break down the silos between development…
Read More