By now you probably already know our very popular HDI trainer, Simone Jo Moore. In her earlier blog post, she gave us some tips on how to get the most out of training abroad. Naturally social (you can check out her twitter activity), she is passionate about training and actively engages with the international ITSM…

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A Happy New Year to all trainers out there. Being my first blog of the year, let’s start with a Trainer’s reality and give you some tips and resources that may make your 2015 that much easier. It’s Always an Adventure so Make the Best of It Teacher, trainer, facilitator, coach, mentor, guide… we are…

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