Passionate, pragmatic and enthusiastic customer operations leader with a focus on:

Boosting customer satisfaction in complex tech environments
Enabling and fostering scale through operations growth strategies and organisational scale
Leading customer-facing operational teams to success
Technology B2B business development and customer engagement
Development and implementation of systems and procedures
Logistics Management
Driving KPIs across quality, inventory, and costs to optimize growth and margin
Building and continuously improving robust operational processes to support the organizational customer strategy

Executive MBA degree holder with a background in operations and Industrial Engineering.