Posts Tagged ‘itSMF’
Designing ITIL Practitioner Courseware – An Artistic Journey!
First and foremost, being a lead author of a certified course of any kind is primarily about being a facilitator of other experts in the field of interest. It’s about garnering their content, thought patterns, and experience. This combined is used to weave a story that produces a course which enables individuals to apply the…
Read MoreHow to Create the Perfect Match in Your ITSM Portfolio
Do You Have a Match? When I ask this question of an ATO, I am looking to see if your course can light a fire in my people’s productivity. It’s a fact – we need to build skills to meet business objectives but as the skills demanded by business change, ATOs have the responsibility to…
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