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PMO’s Journey with DevOps – Part II
We can probably all agree that time flies. Two years ago I wrote a post about the PMO’s future...
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DevOps, Formula 1 and the Lollipop Man: From 2 Minutes to 2 Seconds
Have you ever changed a tire on your car? How long did it take you? I’ll bet it took...
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Riding the Next Big Wave… Fast Forward to 2015 (Part 2)
In my previous post, I asked the question: As a training provider, where do you want to be…? A...
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Riding the Next Big Wave… 2015 and Beyond (Part 1)
How is the IT Training Landscape Evolving? The IT best practices domain is undergoing some significant changes as organizations...
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Agile is Not Just Flexible!
I heard it just recently: we tried Agile, but people were all over the place and we totally lost...
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How Can Your ITSM ‘Ops’ Clients Use ASL to Improve Collaboration with ‘Dev’?
Long gone are the days that IT was run by men in white coats who had an all-round understanding...
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Why Service Management Initiatives Get Stuck (Part 2 of 2)
Read Part 1 Power of Consequences Unwanted behavior can very well be explained and, once understood, brought under control....
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Why Service Management Initiatives Get Stuck (Part 1 of 2)
Just about every professional IT service organization has adopted a best practice or a framework with the intention of...