We can probably all agree that time flies. Two years ago I wrote a post about the PMO’s future and guess what? That future is now. Two years ago I also advised choosing the right methodology like PRINCE2, Waterfall, Scrum, Agile and Kanban, depending on the requirements of the project. Fast forward two years and…

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I heard it just recently: we tried Agile, but people were all over the place and we totally lost control. Organizations with bureaucratic frustrations, caused by a misinterpretation of frameworks such as ITIL®, often assume total freedom based on another misconception: Agile is all about power to the professional, so we don’t need any process…

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Read Part 1 Power of Consequences Unwanted behavior can very well be explained and, once understood, brought under control. The key is that behavior always has behavioral consequences. People learn from consequences. Behavior that results in positive consequences for the performer (the person showing the behavior) is likely to be repeated. To put it technically—behavior…

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Just about every professional IT service organization has adopted a best practice or a framework with the intention of structuring processes and professionalizing their way of working. The most popular choices are service management that uses ITIL® and project management that uses Agile and SCRUM. Usually, adopting and implementing them is a lengthy and costly…

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You may have noticed recent discussions about the Project Management Office (PMO). Should we keep it, change it or demolish it? In this fast-changing business environment, it’s difficult to stay alive, if you’re still holding on to a decision you made five years ago! We all know that establishing a PMO can help you regain…

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