Resources that can help if you're new to virtual training
You might be tasked with hosting a virtual classroom training for the first time. And as exciting and engaging a virtual classroom or virtual blended session is, a bit of help never hurts -- and we're here to help.
The Benefits of Virtual Training
The Learner’s Perspective
- Caters to various learning styles ensures better comprehension
- Learner is in the driving seat, self-paced on-demand access
- Practical application, use knowledge immediately
- More engaged learning, the learner feels more confident
- Digital skills are sharpened through interactive platforms that provide a combination of structure and freedom
The manager's Perspective
- Less time away from the desk
- Flexibility in planning
- Increased retention
- Reduced learning times
The organization’s perspective
- Train a lot of people in a short period of time
- Reduced overall cost
- Faster roll-out
- Consistent delivery across departments and geography
Don't Just Take Our Word For It
Since the Corona crisis, we have switched all courses to online. We like to make these courses instructive, interesting, and entertaining. And, of course, the participants want to successfully pass their ITIL certification exam. We achieve this with the course materials from ITpreneurs. The participants like the structure, the many exercises, and the additional material. And the course material supports our trainers in meeting the requirements of online training. We also appreciate how ITpreneurs supports our trainers. Thanks!
Service Management at Digicomp
I had a very inspiring learning experience thanks to the insights on the foundations of the topic and the ideas that were brought up for implementation. I also enjoyed a great Train-The-Trainer session with the authors.
Trainer, Author, Scrum Master, IT Architect, Change Agent & Investor
The content from ITpreneurs allows students to walk away with a much greater understanding and experience of how ITIL practices can drive greater efficiencies in their organization.
President of Auslyn Group
Excellent content. Greatly appreciate the support from all of the ITpreneurs team. Really looking forward to using this outstanding material - thanks once again!
University Professor & ITSM Trainer
I do really love the way their ITIL 4 courseware is structured, covering not only the theoretical aspects of ITIL but also clear real-life examples.
Service Desk Manager at City National Bank
Frequently Asked Questions
General Information and Terminology
A Virtual Classroom is an online environment that mimics an actual classroom by enabling students and instructors to interact as if they were face to face in a classroom. A Virtual Classroom is characterized by its usage of tools. Its features can at times include examinations and quizzes as well as emails, instant messages, chat rooms, discussion boards, and file transfers.
eLearning is an individual learning option without live instruction or live interaction with other learners, which consists of self-study guides or online modules. Its distinguishing feature is that the learner can take their own time and pace while making use of the exercises and case-studies encompassed.
Blended Learning refers to a learning program where more than one delivery mode is being used. This often takes shape in a combination of traditional or Virtual Classroom learning and eLearning. The intent of these programs is to optimize the learning and cost of program delivery.
There are three main differences:
- The role of technology is much bigger in Virtual Classrooms;
- Different strategies are needed to engage and build a rapport with learners the instructor cannot see;
- Instructors need to be skillful at multitasking to simultaneously present, be concerned about the engagement of the learners, and use the digital platform of choice.
How to Select Courseware for Virtual Delivery
All our Virtual Classroom, eLearning and Blended Learning courseware were developed with a clear understanding of the requirements of virtual deliveries. It is entirely up to you to decide which of the offerings best suits your needs. We remain available nonetheless to help you in your customization process if you find it necessary.
Web proctored exams are available for all AXELOS, Cloud Credential Council, and DASA products. All Open Group products are available as web proctored exams as well except for TOGAF combined exams.
If you have already scheduled a classroom exam and would like to convert it to a web-proctored exam please contact the service desk team via firstname.lastname@example.org for options.
There are a multitude of options on which agendas to adopt. You can either use one of the sample agendas we provide for every course or mix and match to create your own learning solution.
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