Certified Process Design Engineer (CPDE)®
- Certified Process Design Engineer (CPDE)®
- 5 days
- Classroom, Virtual Classroom
- Loyalist Certification Services
- priSM candidates earn 2 points
- PMI® PDUs
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About Certified Process Design Engineer (CPDE)®
This five (5) day certification course teaches how to design, reengineer and improve quality, lasting IT service management (ITSM) processes. This highly-interactive course provides hands-on opportunities to analyze, design, measure and integrate ITSM processes. The knowledge obtained in this course applies to every ITSM framework, standard and maturity model.