Combining ITIL®and COBIT® for Service Management Improvement

Certificate
N/A
Duration
1 day
Delivery
Classroom, Virtual Classroom
Languages
English
Credits
N/A

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About Combining ITIL®and COBIT® for Service Management Improvement

This course is designed as a management workshop focused on the strategic level use of best practices to guide service management improvement.

ITIL and COBIT are two of the most widely adopted frameworks for supporting IT governance and management improvement initiatives and when used together as complementary tools can provide an even more powerful solution to an organization’s service management needs.
The course tackles the challenge of “business and IT alignment” and how to engage management and business users in the design and effective operation of IT services.