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About Communication Skills Expert
Communication is an integral part of human lives. How effective we are in our communication can make a real difference in our interaction with others and the achievement of our objectives. So, unless we have made an effort to understand the art of communication, most of us tend to operate on instinct when we deal with others.
In the business world, the success of an individual and a team depends upon the ability of individuals to communicate with others in different circumstances, whether face to face or virtually. Every interaction with another person determines how you are perceived and is an opportunity to develop trust and exert positive influence. Each situation has its own challenges: presenting one to one or to an audience of one thousand, conveying information to a project team or delivering a difficult message, negotiating under pressure or just talking informally over the phone.
The communications skills covered in this course will increase a participant’s’ ability to exercise choice and control for every type of conversation, influence even without authority, create rapport and increase productivity by diminishing the risk of miscommunication. After completing this course, the participants will learn to get more out of each communication opportunity and enhance your positive relationships with colleagues, strangers, family, and friends.