Communication Skills Fundamentals

Certificate
Duration
2 days
Delivery
Classroom, Virtual Classroom
Languages
English
Available as
Pay Per Use Courseware

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About Communication Skills Fundamentals

In the business world, success of an individual and a team depends on the ability of individuals to communicate with others in different circumstances, whether face to face or virtually. Every interaction with another person determines how you are perceived and is an opportunity to develop trust and exert positive influence.

In modern life, miscommunication is an extensive problem that may affect the outcome of situations in everyday life. There is enough evidence in today’s business world of the cost of miscommunication in time, effort and money. When we consider the effects that communication, or the lack of it, can have in the professional environment, we understand how important it is to get it right from the start or fix it without delays. Therefore communicating effectively is one of the most powerful skills for achieving your objectives.

This course develops your ability to focus on your outcome and achieve your goals, tune in to your audience and develop your message for clarity and impact. This course will introduce you to the flow of communication, understand situational communication and have the opportunity to practice effective communication techniques.