Communication Skills Professional

2 days
Classroom, Virtual Classroom
Available as
Pay Per Use Courseware

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About Communication Skills Professional

In the business world, the success of an individual and a team depend upon the ability of individuals to communicate with others in different circumstances, whether face to face or virtually. Every interaction with another person determines how you are perceived and is an opportunity to develop trust and exert positive influence. Each situation has its own challenges: presenting one to one or to an audience of one thousand, conveying information to a project team or delivering a difficult message, negotiating under pressure or just talking informally over the phone.

There is enough evidence in today’s business world of the cost of miscommunication in time, effort and money. When we consider the effects that communication, or the lack of it, can have in the professional environment, we understand how important it is to get it right from the start or fix it without delays. Therefore communicating effectively is one of the most powerful skills for achieving your objectives.

Completing this course will assist you to get more out of each communication opportunity and enhance your positive relationships with colleagues, strangers, family and friends.