Control-IT for ITIL® v3

For many years now Control-IT has been used as a successful intervention in the area of ICT Service Management. Control-IT is energising and will motivate…

Certificate None
Duration 1 day session or 4h when combined
Delivery
Accreditor Simagine
Languages English, Spanish, French, German, Portuguese, Dutch, Italian

What is included in Control-IT for ITIL® v3

Course Description

For many years now Control-IT has been used as a successful intervention in the area of ICT Service Management. Control-IT is energising and will motivate you to adopt ITIL processes.
The strong client perspective in the simulation “forces” you and your colleagues to discover and implement Service Management yourselves. And so, helping you to be successful in the implementation in your real organization.

Control-IT provides you with the opportunity to make full use of all the experience, knowledge and ideas of your staff and/or your colleagues and it will help to motivate them.

Course Information

Certification: None

Duration: 1 day session or 4h when combined

Domain: Service Management

Delivery Method:

Accreditor: Simagine

Available Languages: English, Spanish, French, German, Portuguese, Dutch, Italian

Purchase Options:

Audience

N/A

Learning Objectives

  • ITIL principles
  • ITIL processes and their interrelationships
  • Delivering services to your customer
  • Tricks and traps of implementation
  • The importance of the human factor in IT Service Management

 

Course Outline

N/A

Delivery is subject to Leapest terms and conditions.

Benefits of Working with ITpreneurs

Ready-to-use training materials means faster time to revenue. Offer relevant training to your clients: order accredited training materials, book exams, and drive results.

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Innovative Solutions

We continue to innovate our portfolio. We offer blended learning programs, video-based learning as well as interactive learning tracks.

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Convenience

An intuitive ordering process and fully automated delivery portal that integrates with your own delivery processes make your life easy.

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Instructor Support

You get extensive guidance for instructors, ensuring optimal deliveries, every time. Don’t have an instructor? Use one of ours!

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Branded Products

Our printed books, ebooks, or printable books are branded with your logo and name. Your customers will log into your branded portal.

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Tailored Portfolio

You get various flavors of courseware, ensuring there always is an option that suits your needs.

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Click and Consume

A flexible pay-per-use model for courseware, exams and instructors offers you full flexibility instantly.

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Partner with ITpreneurs for Control-IT for ITIL® v3

Interested in licensing our courseware for your training organization or corporate training environment?