Control-IT for ITIL® v3
This courseware is available in a Virtual Classroom configuration.
For many years now Control-IT has been used as a successful intervention in the area of ICT Service Management. Control-IT is energising and will motivate…Read More
|Duration||1 day session or 4h when combined|
|Delivery||Blended, Classroom, Virtual Classroom|
|Languages||English, Spanish, French, German, Portuguese, Dutch, Italian|
What is included in Control-IT for ITIL® v3
For many years now Control-IT has been used as a successful intervention in the area of ICT Service Management. Control-IT is energising and will motivate you to adopt ITIL processes.
The strong client perspective in the simulation “forces” you and your colleagues to discover and implement Service Management yourselves. And so, helping you to be successful in the implementation in your real organization.
Control-IT provides you with the opportunity to make full use of all the experience, knowledge and ideas of your staff and/or your colleagues and it will help to motivate them.
Duration: 1 day session or 4h when combined
Domain: Service Management
Delivery Method: Blended, Classroom, Virtual Classroom
Available Languages: English, Spanish, French, German, Portuguese, Dutch, Italian
- ITIL principles
- ITIL processes and their interrelationships
- Delivering services to your customer
- Tricks and traps of implementation
- The importance of the human factor in IT Service Management
Benefits of Working with ITpreneurs
Ready-to-use training materials means faster time to revenue. Offer relevant training to your clients: order accredited training materials, book exams, and drive results.
We continue to innovate our portfolio. We offer blended learning programs, video-based learning as well as interactive learning tracks.
An intuitive ordering process and fully automated delivery portal that integrates with your own delivery processes make your life easy.
You get extensive guidance for instructors, ensuring optimal deliveries, every time. Don’t have an instructor? Use one of ours!
Our printed books, ebooks, or printable books are branded with your logo and name. Your customers will log into your branded portal.
You get various flavors of courseware, ensuring there always is an option that suits your needs.
Click and Consume
A flexible pay-per-use model for courseware, exams and instructors offers you full flexibility instantly.
Partner with ITpreneurs for Control-IT for ITIL® v3
Interested in licensing our courseware for your training organization or corporate training environment?