This courseware is available in a Virtual Classroom configuration.

70% of the IT departments are unable to demonstrate value to their business. IT is under pressure. New, disruptive technologies like Cloud and social media,…

Read More

Certificate None
Duration 1 Day (8 hours)
Delivery Blended, Classroom, Virtual Classroom
Languages English, Spanish, Dutch, Russian

What is included in Grab@Pizza™

70% of the IT departments are unable to demonstrate value to their business. IT is under pressure. New, disruptive technologies like Cloud and social media, are emerging rapidly and businesses understand the potential and opportunities faster and better than IT.

How can IT align with the business to make sure the business becomes successful. How can IT manage the continually changing demands for new IT (deliver value and outcomes), without negatively impacting existing services and capabilities (costs and risks) for the business?


  • Develop Customer Focus
  • Apply ITSM at a Strategic Level
  • Align IT and Business decision making
  • Create Business Value
  • Improve Team Work


Grab@Pizza is a very successful company that sells millions of pizzas every year. Unfortunately, sales figures have been far below expectations during the six months in the past year. The CEO urged the Business Manager to make a challenging recovery plan. This plan is based on a six month strategy to bring sales and profit back on target. IT is a crucial enabler for reaching new markets, streamlining processes and reducing administrative overheads. The IT department must organize themselves to effectively explore the business demands, translate them to IT strategy and organize: IT Support, IT Operations, Change Management to ensure that the Business is successful at the end of the simulation.

Benefits Of Working With ITpreneurs

Ready-to-use training materials means faster time to revenue. Offer relevant training to your clients: order accredited training materials, book exams, and drive results.

Innovative Solutions

We continue to innovate our portfolio. We offer blended learning programs, video-based learning as well as interactive learning tracks.


An intuitive ordering process and fully automated delivery portal that integrates with your own delivery processes make your life easy.

Instructor Support

You get extensive guidance for instructors, ensuring optimal deliveries, every time. Don’t have an instructor? Use one of ours!

Branded Products

Our printed books, ebooks, or printable books are branded with your logo and name. Your customers will log into your branded portal.

Tailored Portfolio

You get various flavors of courseware, ensuring there always is an option that suits your needs.

Click & Consume

A flexible pay-per-use model for courseware, exams and instructors offers you full flexibility instantly.

Partner with ITpreneurs for Grab@Pizza™

Interested in licensing our courseware for your training organization or corporate training environment?

We really enjoy the way the courseware is structured, covering not only the theoretical aspects but also clear real-life examples.

Gabriel Espinosa

Service Desk Manager At City National Bank