HDI® Desktop Support Manager

Not Available to ITpreneurs Partners in USA, Canada, Australia, Sweden, Finland, Norway, Poland, Brazil and Japan.
Certificate
HDI Desktop Support Manager (HDI-DSM)
Duration
3 days
Delivery
Classroom, Virtual Classroom
Accreditor
HDI
Languages
English

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About HDI® Desktop Support Manager

Desktop support involves more than just supporting desktops. It includes support for laptops, notebooks, printers, and just about anything for which the company plans to provide face-to-face desktop support. The desktop support manager is responsible for executing the operational and tactical plans of desktop support, while satisfying customer and business needs.

Designed for both new and experienced desktop support managers, this course helps desktop support managers satisfy operational demands and build a support center that aligns with the organization, adds value to the business, and delivers on its commitments.