HDI® Desktop Support Technician

Not Available to ITpreneurs Partners in USA, Canada, Australia, Sweden, Finland, Norway, Poland, Brazil and Japan.
Certificate
HDI Desktop Support Technician (HDI-DST)
Duration
2 days
Delivery
Classroom, Virtual Classroom
Accreditor
HDI
Languages
English, Spanish

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About HDI® Desktop Support Technician

Desktop support professionals spend much of the day visiting customers at their workstations or home offices, providing technical support for many desktop systems.

HDI Desktop Support Technician (HDI-DST) training focuses on key support center processes and concepts to improve overall support operations, as well as customer service and interpersonal skills that improve the customer’s experience.