ISO/IEC 20000 Practitioners

Certificate
APMG Certification
Duration
3 days
Delivery
Classroom
Accreditor
APMG
Languages
English

Run Your ISO/IEC 20000 Courses with ITpreneurs Training Materials

Ready-to-use training materials means faster time to revenue. Offer relevant training to your clients: order accredited training materials, book exams and drive results.

About ISO/IEC 20000 Practitioners

This interactive workshop, leading to the ISO/IEC 20000 Practitioners examination is aimed at practicing IT practitioners who assist organizations to prepare for or retain ISO/IEC 20000 certification.

The purpose of the Practitioner qualification is to ensure that the candidate has sufficient understanding of ISO/IEC 20000 and its application to be able to analyse and apply their knowledge to a range of activities that would support organizations in achieving and retaining ISO/IEC 20000 certification.

The course covers the interpretation and application of the ISO/IEC 20000 standard and enables practitioners to develop the Service Management capability of an organization and assess its readiness for certification within the ISO/IEC 20000 certification scheme.
Internal auditors involved in preparing an organization for ISO/IEC 20000 certification might find this course more appropriate than the APMG ISO/IEC 20000 Auditor course. An exam will be conducted at the end of the training.