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ITIL® 4 Leader: Digital & IT Strategy

This module will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting…

Certificate ITIL® 4 Leader: Digital & IT Strategy
Duration 3 Days
Delivery Blended, Online, Classroom, Virtual Classroom, Self-study
Accreditor AXELOS, PEOPLECERT
Languages English

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What is included in ITIL® 4 Leader: Digital & IT Strategy

Course Description

This module will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding.

The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.

The IT & Digital Strategy module adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.

The module will help IT leaders and aspiring leaders build and implement effective IT and digital strategy that can tackle digital disruption and drive success.

Accredited training for the ITIL 4 Strategic Leader modules is mandatory to enable full understanding of the core material. ITIL 4 Foundation is a prerequisite for ALL modules. In addition, the ITIL Leader modules require a minimum of three years of IT managerial experience.

Course Information

Certification: ITIL® 4 Leader: Digital & IT Strategy

Duration: 3 Days

Domain: Service Management

Delivery Method: Blended, Online, Classroom, Virtual Classroom, Self-study

Accreditor: AXELOS, PEOPLECERT

Available Languages: English

Purchase Options: Pay Per Use Courseware, Subscription Courseware

Audience

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Learning Objectives

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Course Outline

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Available Courseware For ITIL® 4 Leader: Digital & IT Strategy

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Instructor Package

Includes a slide deck suitable for Classroom and Virtual Classroom delivery, instructor notes to guide the trainer through the course delivery, and a version of the Coursebook.

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Learner Coursebook

Coursebook with all the relevant information required for the learner to take and pass the exam.

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Pre-course Reading

Brief guide with relevant information for the learner to understand before attending the course.

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Pre-course Questionnaire

A short assessment of a learner’s understanding of a subject prior to the course.

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Exercises

Quizzes or group-based discussions to practise and reinforce a learner's understanding of the course content.

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Case Study

Case study based program, where a real-life case study is integrated with the program, and individual and group-based exercises are provided to help reinforce the learning.

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Exam Preparation

Mock exams that can be taken by the learner with diagnostic feedback so as to help prepare the learner to pass the exam.

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End of Day Recap

A recap with the most relevant content of the day to help the instructor and learners evaluate the day’s learning objectives.

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Quick References

A printable multi-page PDF with a summary of the key elements of the course.

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Course Agenda

Sample agendas for running successful Classroom, Virtual Classroom, or Blended Classroom sessions.

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Course Videos

Videos that can be used in a classroom, blended, and self-study environment that explain the key elements of the course.

Delivery is subject to EdCast Marketplace terms and conditions.

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