ITIL® 4 Specialist: Create, Deliver and Support

ITIL® 4 Specialist: Create, Deliver and Support
3 days
Blended, Classroom, Self-Study eBook, eLearning
Available as
Customizable Courseware
Pay Per Use Courseware
Subscription Courseware

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About ITIL® 4 Specialist: Create, Deliver and Support

The Create, Deliver & Support Specialist certification is the ‘core’ service management program, and relevant to everyone working in a service management profile. Whether a learner is interested in going for the ITIL Managing Professional Designation or not, this certification is a must-have for anyone working in ITSM.

Moving beyond IT delivery and IT Support activities, this module expands the scope and also introduced the ‘creation’ of IT services into the mix. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods, and tools.

This course will also cover service performance and will give practitioners an understanding of service quality and improvement methods. It will enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.

ITIL Specialist Create, Deliver and Support is aimed at ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery. Accredited training for the ITIL Managing Professional modules is mandatory to enable a full understanding of the core material. ITIL 4 Foundation is as a prerequisite.

Pre-Order ITIL® 4 Higher Level Courseware

You will be contacted by ITpreneurs’ sales team once we are allowed to release the ITIL 4 Foundation courseware to you.

Pre-Ordering is non-obligatory and for informative purposes only.

In the meantime, you will be kept up to date on all ITIL 4 related news.