Expected early November 2021
ITIL® 4 Specialist: Sustainability in Digital & IT
This courseware is available in a Virtual Classroom configuration.
The ITIL® 4 Specialist: Sustainability in Digital & IT explores how service organisations may address sustainability challenges in relation to their digital and IT strategies,…
Read More| Certificate | ITIL® 4 Specialist: Sustainability in Digital & IT | |
| Duration | ||
| Delivery | Blended, Classroom, Virtual Classroom, Self-study | |
| Accreditor | PEOPLECERT | |
| Languages | English |
What is included in ITIL® 4 Specialist: Sustainability in Digital & IT
The ITIL® 4 Specialist: Sustainability in Digital & IT explores how service organisations may address sustainability challenges in relation to their digital and IT strategies, tactics, and operations, focusing on ITIL’s Service Value Chain and ITIL practices.
The module highlights key sustainability competencies and capabilities that service organisations should develop and provides guidance on how to build capacity within their teams to effectively manage sustainability challenges.
This module will be assessed by a closed book multiple choice question examination. In addition, the “ITIL 4 Specialist: Sustainability in Digital & IT” module will also include case study assignments, as part of the assessment process.
Certification: ITIL® 4 Specialist: Sustainability in Digital & IT
Duration:
Domain: Information Management, IT Governance and Strategy, Service Management
Delivery Method: Blended, Classroom, Virtual Classroom, Self-study
Accreditor: PEOPLECERT
Available Languages: English
Purchase Options:
Available Courseware For ITIL® 4 Specialist: Sustainability in Digital & IT
Instructor Package
Includes a slide deck suitable for Classroom and Virtual Classroom delivery, instructor notes to guide the trainer through the course delivery, and a version of the Coursebook.
Learner Coursebook
Coursebook with all the relevant information required for the learner to take and pass the exam.
Course Agenda
Sample agendas for running successful Classroom, Virtual Classroom, or Blended Classroom sessions.
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We really enjoy the way the courseware is structured, covering not only the theoretical aspects but also clear real-life examples.
Gabriel Espinosa
Service Desk Manager At City National Bank