ITIL® 4 Trails – Introduction to ITIL 4 – ITpreneurs Pro

Certificate
ITIL® 4 Foundation
Duration
15 minutes
Delivery
Online Learning
Accreditor
PEOPLECERT
Languages
English
Available as
Pay Per Use Courseware

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About ITIL® 4 Trails – Introduction to ITIL 4 – ITpreneurs Pro

The Introduction to ITIL 4 Trail provides an overview of ITIL 4. Participants learn about the need for ITIL 4, it’s key benefits for organization, the core components of ITIL 4 (the Service Value System, Four Dimensions of service management, Guiding Principles), as well as the ITIL 4 Certification Scheme.