ITIL® 4 Trails – Transitioning from ITIL v3 to ITIL 4
The Transitioning from ITIL v3 to ITIL 4 complements the 8 core ITIL 4 Foundation Trails. This guided journey discusses the path from ITIL v3…
What is included in ITIL® 4 Trails – Transitioning from ITIL v3 to ITIL 4
The Transitioning from ITIL v3 to ITIL 4 complements the 8 core ITIL 4 Foundation Trails. This guided journey discusses the path from ITIL v3 to 4, and explains the key differences between the editions. By completing this Trail, participants have a thorough understanding of the evolution of ITIL, the structure of ITIL 4 and its key concepts, as well as the benefits of ITIL 4 for organizations.
Certification: ITIL Foundation
Duration: 20 Minutes
Domain: Service Management
Delivery Method: Online
Available Languages: English
Purchase Options: Pay Per Use Courseware
At the end of this trail, participants will be able to:
- Understand the key benefits of ITIL 4
- Recognize the core components provided in ITIL 4
- Understand the ITIL (4) Certification Scheme
- Introduction to ITIL 4
- Evolution to ITIL
- Benefits of ITIL
- Key Concepts of ITIL 4
- Structure of ITIL 4
- ITIL 4 Qualification Scheme
- ITIL 4 Foundation
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