This courseware is available in a Virtual Classroom configuration.

ITIL® 4 Trails – Transitioning from ITIL v3 to ITIL 4

The Transitioning from ITIL v3 to ITIL 4 complements the 8 core ITIL 4 Foundation Trails. This guided journey discusses the path from ITIL v3…

Certificate ITIL Foundation
Duration 20 Minutes
Delivery Online
Accreditor PEOPLECERT
Languages English

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What is included in ITIL® 4 Trails – Transitioning from ITIL v3 to ITIL 4

Course Description

The Transitioning from ITIL v3 to ITIL 4 complements the 8 core ITIL 4 Foundation Trails. This guided journey discusses the path from ITIL v3 to 4, and explains the key differences between the editions. By completing this Trail, participants have a thorough understanding of the evolution of ITIL, the structure of ITIL 4 and its key concepts, as well as the benefits of ITIL 4 for organizations.

Course Information

Certification: ITIL Foundation

Duration: 20 Minutes

Domain: Service Management

Delivery Method: Online

Accreditor: PEOPLECERT

Available Languages: English

Purchase Options: Pay Per Use Courseware

Audience

N/A

Learning Objectives

At the end of this trail, participants will be able to:

  • Understand the key benefits of ITIL 4
  • Recognize the core components provided in ITIL 4
  • Understand the ITIL (4) Certification Scheme

Course Outline

  • Introduction to ITIL 4
  • Evolution to ITIL
  • Benefits of ITIL
  • Key Concepts of ITIL 4
  •  Structure of ITIL 4
  • ITIL 4 Qualification Scheme
  • ITIL 4 Foundation

Delivery is subject to EdCast Marketplace terms and conditions.

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