ITIL® Awareness

Certificate
Duration
8 hours
Delivery
Classroom
Accreditor
PEOPLECERT
Languages
English
Available as
Pay Per Use Courseware

Run Your ITIL® Courses with ITpreneurs Training Materials

Ready-to-use training materials means faster time to revenue. Offer relevant training to your clients: order accredited training materials, book exams and drive results.

About ITIL® Awareness

The ITIL® Awareness course provides learners with the unique opportunity to receive an introduction to the concepts of IT Infrastructure Library (ITIL) and IT Service Management (ITSM). It provides an overview of the concepts within the ITIL best practices domain while also introducing the key ITIL processes. This course explains how ITIL processes are driven by a service lifecycle to provide smooth functioning to organizations, thus ensuring high-quality services to their customers.

This course has been designed for learners who need a basic awareness of ITIL as a general interest, as part of a larger program initiative as opposed to the full certification ITIL Foundation course or for those who may not be sure of their future training path and want to assess ITIL/ITSM viability in their organization.