ITIL® Expert Program – Capability Track

ITIL Expert, Intermediate Capability PPO, RCV, OSA, SOA and ITIL Managing Across the Lifecycle
12-day classroom
Blended, Virtual Classroom
English, Japanese
21 (16 Capability - 5 MALC)

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About ITIL® Expert Program – Capability Track

This intensive, 12-day classroom course (5 days + 5 days + 2 days) + 55 hours online self-study is designed for practitioners who would like to fast-track their ITIL Expert Certification. This course is delivered by an ITpreneurs Certified Instructor and prepares candidates for all the ITIL Capability exams, as well as the Managing Across the Lifecycle Certification Exams.

The program enables participants to achieve a better understanding of the Service Lifecycle and the processes associated with all the Capability modules [Planning, Protection, and Optimization (PPO), Service Offerings and Agreements (SOA), Operational Support & Analysis (OSA), and Release, Control, and Validation (RCV)]. Candidates can take the exams for these courses at a time convenient to them, preferably between the classroom sessions. After completing the Capability courses, participants will participate in the Managing Across the Lifecycle (MALC) course.

This training course is delivered through a unique blend of self-paced and instructor-supported online self-study and high-level, fast-paced classroom delivery. ITpreneurs courseware is designed using an engaging, scenario-based approach to learning the core disciplines of the ITIL best practices.