ITIL® Foundation Hands-on
- ITIL® Foundation Hands-on
- 1 day + 16 hours eLearning
- Blended, Simulation
- Dutch, English
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About ITIL® Foundation Hands-on
Participants in a ‘standard’ ITIL Foundation training are mainly trained and tested in terms of knowledge, but the application of ITIL in a true service organization also requires intrinsic motivation and skills such as process awareness, process-based working, cooperation and customer-oriented working. This is why ITpreneurs and Simagine are offering a Hands-on ITIL Foundation training.
Participants are trained and certified in ITIL-Foundation knowledge and in 4 complementary competencies in a uniquely integrated program. The program consists of a classroom workshop (8 hours) with the business simulation Control-IT in combination with an integrated online learning environment. The average time needed for the online learning environment is about 16 hours.