ITIL® Foundation and ITIL® Practitioner Combined

ITIL® Foundation and ITIL® Practitioner
6 days (3 days Foundation, 3 days Practitioner)
Classroom, Virtual Classroom
English, Spanish

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About ITIL® Foundation and ITIL® Practitioner Combined

The exciting combination of ITIL Foundation and ITIL Practitioner is a complete package for learning and adopting the core disciplines of the ITIL best practice. Both courses are case-study driven and facilitate strong comprehension of the concepts.

During this 6 day course, individuals, teams, and organizations learn about the five core disciplines of ITIL: Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement. The five disciplines represent a service lifecycle framework that further enhances alignment to the business while demonstrating business value, improving ROI, and enabling IT to meet specific operational needs. Consequently, the disciplines help address the challenges that arise from IT Service Management (ITSM) improvement initiatives.