ITIL® Foundation Premium

Certificate
ITIL® Foundation
Duration
3 days
Delivery
Classroom, Virtual Classroom
Accreditor
EXIN, PEOPLECERT
Languages
English, Japanese, Portuguese (Brazil)
Credits
2 Credits to ITIL Expert
PMI® PDUs
18

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About ITIL® Foundation Premium

This exciting and dynamic 3-day course introduces learners to the lifecycle of managing IT services to deliver to business expectations.

As well as an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL intermediate level training courses.

The PREMIUM version of this course includes supplemental training material.
The ITIL best practice is composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement. These disciplines represent a service life cycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific operational needs.