ITIL® Operational Support and Analysis Capability
- ITIL® Operational Support and Analysis Capability
- 5 days
- Classroom, Virtual Classroom
- EXIN, PEOPLECERT
- English, French, Japanese
- 4 Credits to ITIL Expert
- PMI® PDUs
- Available as
- Pay Per Use Courseware
Run Your ITIL® Courses with ITpreneurs Training Materials
Ready-to-use training materials means faster time to revenue. Offer relevant training to your clients: order accredited training materials, book exams and drive results.
About ITIL® Operational Support and Analysis Capability
This 5-day course immerses learners in the practical aspects of the ITIL Service Lifecycle and processes associated with the Operational Support and Analysis of services. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This training is intended to enable the holders of the certificate to apply the practices in resolution and support of the Service Management Lifecycle. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.