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About ITIL® Practitioner Online
The ITpreneurs case study driven ITIL® Practitioner course offers practical guidance for professionals on how to adopt and adapt ITIL for their organization. This course is the next logical step for individuals who have earned the ITIL Foundation Certificate and are familiar with the ‘what’ and ‘why’ of ITIL. ITIL® Practitioner will focus on the ‘how’.
This immersive case study driven course is developed by practitioners for practitioners. During the course, individuals, teams, and organizations will learn to address the challenges they’ll face in IT Service Management (ITSM) improvement initiatives.
The course is packed with interactive assignments, checklists and guidance on how to make the improvement changes happen.