ITIL® v3 Service Offerings and Agreements Capability

This ITIL Intermediate course immerses learners in the practical aspects of the ITIL Service Lifecycle and processes associated with the Service Offerings and Agreements of…

Certificate
Duration
Delivery
Accreditor EXIN, PEOPLECERT
Languages

What is included in ITIL® v3 Service Offerings and Agreements Capability

Course Description

This ITIL Intermediate course immerses learners in the practical aspects of the ITIL Service Lifecycle and processes associated with the Service Offerings and Agreements of services.

The main focus of this course is on operational-level process activities and supporting methods and approaches to execute these processes in a practical, hands-on learning environment.

This course uses an optimal mix of learning methods to provide learners with the most effective way to build their ITIL knowledge with respect to Service Offerings and Agreements and to apply this knowledge in real life. Learners can complete eLearning modules on their own time to build their knowledge and then participate in interactive classroom or virtual classroom sessions to apply this knowledge in practice.

Course Information

Certification:

Duration:

Domain: Service Management

Delivery Method:

Accreditor: EXIN, PEOPLECERT

Available Languages:

Purchase Options:

Audience

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Learning Objectives

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Course Outline

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Delivery is subject to Leapest terms and conditions.

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