ITIL® v3 Service Operation Lifecycle
Mastering ITIL Intermediate courses requires IT professionals to obtain a great depth of knowledge in the ITIL body of knowledge and to learn to apply…
What is included in ITIL® v3 Service Operation Lifecycle
Mastering ITIL Intermediate courses requires IT professionals to obtain a great depth of knowledge in the ITIL body of knowledge and to learn to apply this knowledge in real life. ITpreneurs’ blended Service Operation (SO) training course uses an optimal mix of training methods to achieve this result in a way that is most convenient, effective and economical to participants. Participants obtain the ‘knowing’ component of the course by completing 8-hours of self-paced eLearning in their own time and at their own pace. After completion of the eLearning component of the course, the program taps into the natural strengths of the classroom. In 2 days, participants are provided with a safe environment where they can learn to ‘apply’ their knowledge through a combination of case studies, assignments and role plays. This course is based on the idea “Thinking beyond the traditional classroom “box” and presenting students with an optimal mix of learning methods”.
Domain: Service Management
Accreditor: EXIN, PEOPLECERT
Benefits of Working with ITpreneurs
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We continue to innovate our portfolio. We offer blended learning programs, video-based learning as well as interactive learning tracks.
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Our printed books, ebooks, or printable books are branded with your logo and name. Your customers will log into your branded portal.
You get various flavors of courseware, ensuring there always is an option that suits your needs.
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Partner with ITpreneurs for ITIL® v3 Service Operation Lifecycle
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