ITIL® Service Operation Lifecycle Classroom Blended

ITIL® Service Operation Lifecycle
2 days (virtual) classroom and 8-hours self-paced eLearning course
Blended, Virtual Classroom
English, French, Japanese, Portuguese (Brazil), Spanish
3 Credits to ITIL Expert
Available as
Pay Per Use Courseware

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About ITIL® Service Operation Lifecycle Classroom Blended

Mastering ITIL Intermediate courses requires IT professionals to obtain a great depth of knowledge in the ITIL body of knowledge and to learn to apply this knowledge in real life. ITpreneurs’ blended Service Operation (SO) training course uses an optimal mix of training methods to achieve this result in a way that is most convenient, effective and economical to participants. Participants obtain the ‘knowing’ component of the course by completing 8-hours of self-paced eLearning in their own time and at their own pace. After completion of the eLearning component of the course, the program taps into the natural strengths of the classroom. In 2 days, participants are provided with a safe environment where they can learn to ‘apply’ their knowledge through a combination of case studies, assignments and role plays. This course is based on the idea “Thinking beyond the traditional classroom “box” and presenting students with an optimal mix of learning methods”.