Problem-solving for DevOps

Decision Making for DevOps Teams teaches those working in an Agile and DevOps environment on how to develop unique solutions to common problems the team…

Certificate Problem-Solving For DevOps
Duration 2 days
Delivery Classroom, Virtual Classroom
Accreditor Institute of Professional Problem Solvers (IPPS)
Languages English

What is included in Problem-solving for DevOps

Course Description

Decision Making for DevOps Teams teaches those working in an Agile and DevOps environment on how to develop unique solutions to common problems the team is facing super fast.

Course Information

Certification: Problem-Solving For DevOps

Duration: 2 days

Domain: Solution Development and Deployment

Delivery Method: Classroom, Virtual Classroom

Accreditor: Institute of Professional Problem Solvers (IPPS)

Available Languages: English

Purchase Options: Pay Per Use Courseware

Audience

  • Anyone working in an Agile or DevOps team
  • Problem solvers/incident managers

Learning Objectives

  • Improve the ability within a DevOps team to understand what is happening and establish the correct starting point quickly and efficiently.
  • Be able to leverage KEPNERandFOURIE’s 6 C’s in terms of Communication, Cooperation, Collaboration, Consistency, Consensus, and Conflict.
  • Develop strategies on how to improve responsiveness through improved relationships that would ensure quality deployment and improved bottom line results.
  • Understand the importance of asking the “right question to the right person to get to the right factual data”.
  • The realization that building alliances through alignment practices would culminate in joint responsibility and problem-solving practices.
  • The understanding that a standard template could create consensus and commitment for a joint decision that would improve chances for implementation success.
  • The realization that even a complex incident can be reduced to one object and one fault.

Course Outline

Coming Soon

Delivery is subject to Leapest terms and conditions.

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