This courseware is available in a Virtual Classroom configuration.

Value Stream Mapping for Lean IT

Value Stream Mapping (VSM) for Lean IT provides the training and hands-on experience to deeply understand the techniques of creating value stream maps in an…

Certificate None
Duration 2 Days
Delivery Blended, Classroom, Virtual Classroom
Languages English

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What is included in Value Stream Mapping for Lean IT

Course Description

Value Stream Mapping (VSM) for Lean IT provides the training and hands-on experience to deeply understand the techniques of creating value stream maps in an IT environment and utilizing them to drive sustained Lean improvements to the flow of information throughout the enterprise. Using the value stream approach, participants will understand customer value, the processes that deliver this value, the barriers to flow, the technique of pull, and the required attitude and behavior for continuous improvement and Lean IT transformation. Lean IT is complementary to almost all other best practice methods (such as ITIL®, PRINCE2® and P3O®).

This course verifies that participants have gained knowledge of the creation and effective application of value stream mapping to drive transformational Lean IT Improvements. The core principles, methods, and tools of value stream mapping for Lean IT is a hands-on experience where participants become aware of what it takes to create a value stream map for IT, understand the barriers to quality, velocity, and flow, and how to leverage value stream and use the map to impel significant improvements in value stream performance. The Value Stream Mapping for Lean IT workshop enables the participants to apply the VSM practices in technology, service, and office work environments.

Course Information

Certification: None

Duration: 2 Days

Domain: Lean IT

Delivery Method: Blended, Classroom, Virtual Classroom


Available Languages: English

Purchase Options: Pay Per Use Courseware


  • IT leaders  responsible for creating sustainable and measurable performance improvement.
  • All Lean IT practitioners including leaders, directors, managers and frontline staff.
  • Lean IT champions, coaches and facilitators
  • Any leader, manager, associate or specialist working in an IT organization can benefit from the insights provided by this course.
  • IT professionals who are participating in or involved with lean projects.

Learning Objectives

Individuals successfully completing this workshop have a demonstrated understanding of:


  • Gaining a deeper understanding of the current condition though the creation of current-state and future-state value stream maps in an IT environment.
  • How to use value stream maps as a catalyst of sustained Lean IT continuous improvement.
  • Applying the principles of Lean IT practices to provide understanding and clarity into business requirements and IT services and support other IT functions, end users and customers.
  • The use of Lean IT analysis tools and application of the Lean IT philosophy in an IT environment.
  • Providing insight into the customer experience and identifying the root cause of  problems in order to increase customer satisfaction.
  • Aligning business needs with IT services to evaluate service delivery solutions and reduce non-value adding activities.
  • Streamlining and automating core processes to drive quality, shorten delivery times, increase productivity, lessen costs, and mitigate risks.

Course Outline

  • Workshop Setup and introduction
  • Lean IT Refresher
  • Why Value Stream Mapping for Lean IT
  • Value Stream Mapping – An introduction
  • Current state Value stream Mapping  applying the concepts
  • Current state Value stream Mapping  applying the concepts
  • Kaizen Bursts: Barrier to Flow
  • Future state Value stream Mapping
  • Leveraging VSM for Lean IT
  • Hazards and Pitfalls of Value stream Mapping and what to do about them

Delivery is subject to EdCast Marketplace terms and conditions.

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