ITIL® 4 High Velocity IT (HVIT) (German)
November 9 @ 9:00 am - November 13 @ 5:00 pm UTC+0€1450
ITIL® 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing.
If you are interested in this next step on the ITIL® journey, please note that you must hold the ITIL® 4 Foundation certification. The associated certification exam voucher is included with this course.