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ITIL Service Design
July 27, 2020 @ 8:00 am GMT+0200
The ITIL Service Design course is one of the five ITIL® Service Lifecycle stream courses. This course provides delegates with skills and knowledge on the design of IT services and covers the architectures, processes, policies and documentation that will enable delegates to design services that meet the needs of the organization or programme.
In addition, this course introduces the purpose, principles and processes of service design and will also teach delegates how to organize and implement this as part of overall service management as well as providing guidance on technology-related activities and considerations. It also demonstrates how service design relates to the other stages of the ITIL Service Lifecycle.