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ITIL Service Operation
June 8, 2020 @ 8:00 am GMT+0200
The ITIL Service Operation course is one of the five ITIL Service Lifecycle stream courses. This course provides skills and knowledge on the principles, processes, operational activities and functions that enable organizations and individuals to successfully manage how their products and services perform.
In addition, this course delves deeper into the co-ordination and execution of activities that enable the ongoing management and operation of the products or services developed or implemented during the service strategy, design and transition phases of the IT Service Lifecycle as well as an technology and support resources that are used to deliver them.