This course immerses participants in the overall concepts, processes, policies, and methods associated with the Service Operation (SO) phase of the Service Lifecycle.
The course covers the management and control of the activities and techniques within the SO phase, but not the detail of each of the supporting processes. This course is designed using an engaging, scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.
|ITIL® Service Operation Lifecycle Classroom||Virtual Classroom|
|ITIL® Service Operation Lifecycle Classroom Blended||Blended, Virtual Classroom|
|ITIL® Service Operation Lifecycle Premium||Classroom, Virtual Classroom|
Licensing of ITIL Courseware
ITpreneurs offers a unique proposition to training companies and enterprises that enables these organizations to deliver ITIL and related training courses internally or to their customers. We license course materials as well as provide instructors. In addition, we can prepare your instructors to deliver IT Best Practices training. On top of that, we facilitate the entire process ensuring smooth course organization and an optimal learning experience for participants.
Partnership with ITpreneurs
Our partner program will help you expand your delivery capability, support your customers more effectively, and build a solid strategy to enable long-term growth in the IT best practices training industry. We offer a genuine partnership through sales support, partner services, knowledge-sharing, advanced insights into latest industry developments, and a close, collaborative relationship with ITpreneurs.