ITIL 4 Managing Professional

Are You Looking To Take IT Service Management Into The Digital Age For Your Organization?

Gear up and get ready for becoming an ITIL Managing Professional, by completing four practical training programs that help you become a well rounded and modern IT Service Management Professional.


ITIL Managing Professional (ITIL MP) is a stream of four modules that are part of ITIL 4. These programs are targeted at IT practitioners, who are working in technology and digital teams across businesses.

The four programs provide you with practical and technical knowledge that allows you to run successful IT-enabled services, teams, and workflows.

To obtain the designation ITIL Managing Professional you have to complete and pass all four programs (or transition into ITIL 4 if you have 17 credits from the ITIL v3 scheme through the Transition module.

If you want to take the next step following Managing Professional, you have the option to obtain the ITIL Strategic Leader designation.

IT Service Management professionals, specifically those responsible for end-end IT operations management
Product types:
ITpreneurs Pro, Premium, Select Quality Courseware
Delivery options:
3 days (virtual) classroom, 18 hours online micro learning, blended
pay per use, subscription
The Create, Deliver & Support Specialist certification is the ‘core’ service management program, and relevant to everyone working in a service management profile. Whether you are interested in going for the ITIL Managing Professional Designation or not, this certification is a must have for anyone working in ITSM.Moving beyond IT delivery and IT Support activities, this module expands the scope and also introduced the ‘creation’ of IT services into the mix. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.This course will also cover service performance and will give practitioners an understanding of service quality and improvement methods. It will enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.ITIL Specialist Create, Deliver and Support is aimed at ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery. Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. ITIL 4 Foundation is as a prerequisite.

Managing Professional Transition

IT Service Management professionals – who have completed a range of ITIL v3 programs
Minimum of 17 credits from the ITIL v3 Certification Scheme
Product types:
ITpreneurs Pro and Select
Delivery options:
5 days (virtual) classroom, 30 hours self-study
pay per use, subscription

If you are currently an ITIL Expert, or if you have collected at least 17 credits in the ITIL v3 certification scheme, the ITIL 4 Managing Professional Transition module and the related exam fast tracks you into the ITIL 4 scheme and delivers you the ITIL® Managing Professional Designation.

The ITIL Managing Professional Transition course is a 5-day training program based on the learning outcomes prescribed by AXELOS for this module. This course will provide information on the key elements of the four modules in ITIL 4 Managing Professional stream (ITIL Specialist Create, Deliver and Support; ITIL Specialist Drive Stakeholder Value; IT Specialist High Velocity IT; and IT Strategist Direct, Plan and Improve).

The course will also provide an introduction to the key concepts covered in ITIL 4 Foundation. This course is specifically targeted towards the professionals who have 17 credits in the ITIL v3 certification scheme and wanted an easy transition across to ITIL 4. If you have less than 17 credits and more than 12 credits, ITpreneurs offers you a fast-track way to achieve the missing credits through the ITIL 4 Fast Track online learning program. If you currently hold less than 11 credits, the recommended approach to transition to ITIL 4 scheme is to take the ITIL 4 Foundation exam and then the four individual ITIL 4 Managing Professional courses.

Managing Professional Transition
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Frequently Asked Questions

We are in a time of unprecedented change, known as the ‘Fourth Industrial Revolution’. This is characterized by the digital transformation of our world and the unavoidable interaction between humans, digital technologies and physical assets. It creates an increasingly fast-paced and complex environment, requiring organizations to be more agile, better equipped to adapt what they do, and ready to adopt new ways of working to succeed. The ITIL 4 framework helps organizations to connect and align these different challenges that are relevant not only to ITSM professionals but also to a wider range of professionals working in the digital world.

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