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ITIL-DITS-SSG

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The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies.

   ITIL® 4 Managing Professional      27 students      18 Hours

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HDI Customer Service Representative eLearning Course 4.2

This skills-building and certification course introduces the skills and techniques required to provide outstanding customer service and support.

  HDI Customer Service Representative (HDI-CSR)      64 students      5-6 hours
Elearning
360.00

HDI Support Center Analyst 4.3

HDI Support Center Analyst (HDI-SCA) training focuses on help desk strategies for effective customer service, emphasizing problem-solving and trouble-shooting skills, call-handling procedures, incident management, communication skills, and an introduction to ITIL® processes.

  HDI Support Center Analyst (HDI-SCA)      83 students      10-12 hours
Elearning
630.00

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