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Exam Delivery
Online, Paper
Exam Format
Closed Book
Exam Proctoring
Web Proctoring
Exam Duration
90 minutes (15 minutes additional for non-native English Speakers)
Exam Pass Grade
65% of 10 simple multiple choice questions
Course Details
Module 00: Program Overview
- DASA DevOps Overview
- Program Expectation
- DASA DevOps Coach Program at a Glance
- Course Learning Outcome
- Exam Details
Module 01: DevOps Journey – A Quick Preview
- Activity – Recall DevOps Fundamentals
- Activity – IT Industry Evolution
- Traditional, Agile and DevOps
- Impact of Technology Trends
- DevOps Coach & DevOps Leader
- DASA DevOps – Principles
- Case Study
Module 02: DevOps Coach: Coaching for Performance & Change
- Activity – Beer Distribution Game and Bullwhip Effect
- Essence of DevOps Coaching
- DevOps Coaching – Key Dimensions
- Objectives and Key Results (OKRs)
- DevOps – Representative Value, Behaviors and Delivery Metrics
- Continuous Delivery Maturity Levels
- Performance Analysis Quadrant
- The journey from Challenge to Impact
- Organizational Journey of Change
- Activity – Baselining Your Metrics & Team Engagement
Module 03: Being a DevOps Coach
- Competency Framework
- Coaching Framework
- Core Skills for a DevOps Coach – Contracting, Presence, Listening & Questioning
- Activities – Contracting, Experience Listening, Questioning
- Stakeholder Management
- Communication
- Influencing
- Mode of Operation of a DevOps Coach – Coaching, Mentoring, Facilitation, Consulting
- The Switch – Coaching, Mentoring, Facilitation & Consulting
- Feedback
Module 04: Team Coaching
- DevOps – Organization and Teams
- DevOps – Team Development
- Role of a DevOps Coach in building DevOps Organization
- Gemba Walk
- DevOps – Team Coaching
- DevOps – Team Coaching in Action
Module 05: DevOps Coach Transformation Journey
- Activity – Preparing & Planning for DevOps Transformation
- Developing the Business Case and Map Costs to Value
- Models DevOps Assessments
- DevOps Transformation & Roadmap
- Implement DevOps Gap findings – Culture, Organization, Process and Automation
- Focus on Continuous Improvement
- Sustain the transformed State
- Bringing it together – applying Learnings to a Case Study
Please note that if an exam voucher is included, you are able to schedule your exam for up to twelve months.
Certificate: DASA DevOps Coach™
Duration: 24 Hours
Domain: Solution Development and Deployment
Delivery Method:
- N/A
Accreditation: DevOps Agile Skills Association
ITpreneurs made it easy to navigate the information available to obtain my certification. The instructions that followed upon purchasing the materials made for a stress-free process to register for my examination.
Erin Campbell
Deloitte Canada