ITIL® 4 Specialist: Drive Stakeholder Value Elearning

87 Students

The ITIL® 4 Specialist: Drive Stakeholder Value module provides guidance on establishing, maintaining, and developing effective service relationships at appropriate levels.

Certificate ITIL 4 Specialist: Drive Stakeholder Value
Duration 18 Hours
Accreditor PEOPLECERT
Delivery format Self-Study e-book, Video Lessons, Exam Voucher, Practice Questions, Pre-course Reading, Post-course Reading, Quick Reference Cards

$821.00

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Exam Delivery

Online

Exam Format

Closed Book

Exam Proctoring

Web Proctoring

Exam Duration

90 minutes

Exam Pass Grade

70% of 40 simple multiple choice questions

Course Details

Course Content

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ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

As of 1st Nov 2019, no training associated with an AXELOS product can be sold without the corresponding official assessment.

Prerequisites

To take the ITIL® 4 Specialist: Drive Stakeholder Value course, a candidate must have passed the ITIL® 4 Foundation examination.

Please note that if an exam voucher is included, you are able to schedule your exam for up to twelve months.

Certificate: ITIL 4 Specialist: Drive Stakeholder Value

Duration: 18 Hours

Domain: Service Management

Delivery Method:

  • Self-Study e-book
  • Video Lessons
  • Exam Voucher
  • Practice Questions
  • Pre-course Reading
  • Post-course Reading
  • Quick Reference Cards

Accreditation: PEOPLECERT

ITpreneurs made it easy to navigate the information available to obtain my certification. The instructions that followed upon purchasing the materials made for a stress-free process to register for my examination.

Erin Campbell

Deloitte Canada

About the Course Author

Virginia Araujo
Global Best Practices Trainer & Consultant

Virginia has over 20 years of professional experience in Technologies and Information Systems. Virginia specializes in Information Security Management, Service Management and Governance, and Project Management She has worked as an IT Manager, Senior Consultant and an accredited trainer. She is distinguished by AXELOS Inc. in 2017, as leading woman in ITSM (IT Service Management). She is also distinguished by AXELOS to the project team to launch the ITIL 4 Foundation release.

Marcel Foederer
Master Trainer at ITpreneurs and ITIL 4 Lead Architect

As an IT Service Management trainer, consultant and line manager with over 25 years of experience in IT, Marcel has performed strategic and tactical assignments in a wide variety of areas. For the ITIL 4 update, Marcel has been part of the ITIL 4 Lead Architect Team and Review Team at AXELOS. Through his association with AXELOS, Marcel comprehends the background, the architecture, and the underlying reasons of the ITIL 4 update.

Joris Heirman
Digital Project Manager - Freelance Prince2 & ITIL Expert & Trainer (Trainr.be)

Joris brings a rich experience in project management, service management and outsourcing to the table. As a project manager, he has worked in different industries and international environments. Joris highlights customer focus and a keen eye for improvement and opportunities as his strong points. He is a highly motivated professional with a positive attitude and gets energized by creating success as a team. His entrepreneurial mindset leads to innovation and creativity. Joris enjoys the combination of being on the work floor as a Project Manager and being in a classroom as a trainer. Joris is a freelance accredited trainer for ITIL and Prince2.

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