ITIL® 4 Foundation Elearning

22051 Students

ITIL® 4 Foundation is designed as an introduction to ITIL 4 and enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.

Certificate ITIL® 4 Foundation
Duration 6 hrs 20 min
Accreditor PEOPLECERT
Delivery format Self-Study e-book, Video Lessons, Exam Voucher, Practice Questions, Pre-course Reading, Post-course Reading, Quick Reference Cards

$555.00

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As a member of the AXELOS Lead Architect Team, we helped to develop ITIL 4 and know ITIL 4 inside out. Our ITIL courses have been used to train well over 75,000 professionals and with an exam pass rate that's unbeatable.

 

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Exam Delivery

Online

Exam Format

Closed Book

Exam Proctoring

Web Proctoring

Exam Duration

60 minutes (15 minutes additional for non-native English Speakers)

Exam Pass Grade

65% of 40 simple multiple choice questions

Course Details

Course Content

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ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

As of 1st Nov 2019, no training associated with an AXELOS product can be sold without the corresponding official assessment.

Prerequisites

None, although a familiarity with IT service delivery will be beneficial.

Please note that if an exam voucher is included, you are able to schedule your exam for up to twelve months.

Certificate: ITIL® 4 Foundation

Duration: 6 hrs 20 min

Domain: Service Management

Delivery Method:

  • Self-Study e-book
  • Video Lessons
  • Exam Voucher
  • Practice Questions
  • Pre-course Reading
  • Post-course Reading
  • Quick Reference Cards

Accreditation: PEOPLECERT

With our Master Trainer, Marcel Foederer, as a member of the AXELOS Lead Architect Team, we helped to develop ITIL 4 and know ITIL 4 inside out. With a proven track record dating back to 2002, we provide countless professionals and training organizations (both as Affiliate and ATO) their ITIL courseware.

ITpreneurs made it easy to navigate the information available to obtain my certification. The instructions that followed upon purchasing the materials made for a stress-free process to register for my examination.

Erin Campbell

Deloitte Canada

About the Course Author

Marcel Foederer
Master Trainer at ITpreneurs and ITIL 4 Lead Architect

As an IT Service Management trainer, consultant and line manager with over 25 years of experience in IT, Marcel has performed strategic and tactical assignments in a wide variety of areas. For the ITIL 4 update, Marcel has been part of the ITIL 4 Lead Architect Team and Review Team at AXELOS. Through his association with AXELOS, Marcel comprehends the background, the architecture, and the underlying reasons of the ITIL 4 update.

Simone Jo Moore
Framework Mixologist & Human API, Speaker, Facilitator, Trainer, Writer

Honored to be recognized as a Top 25 industry thought leader, contributing author to VeriSM Unwrapped and Applied as well as ITIL4 High-Velocity IT and a Lead Author for ITIL4 course content.

Thought-provoking and relevant, I like to probe the hearts and minds of businesses and IT, finding out what makes them tick and jumpstarting people’s thinking to evolve behavior and actions at any level. People connected, knowledge shared, possibilities discovered and potential realized is my active values and through these, help you articulate your vision, enable smoother transitions and form a resilient foundation on which you can drive your business forward in this fast-paced digital world.

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