ITIL1

ITIL® v3 Foundation Elearning

18971 Students

The bundle includes the ITIL Foundation eLearning Course, the ITIL Foundation Exam Preparation eLearning Course, the ITIL Foundation First Aid Kit and the ITIL Foundation Exam.

Certificate ITIL® Foundation
Duration 18 hours
Accreditor PEOPLECERT
Delivery format Self-Study e-book, Mock Exam, Exam Preparation Guide, PDUs, First Aid Kit

450.00

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Course Details

Course Outline

  • Course Introduction
  • Service Management as a Practice
  • Service Lifecycle
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement
  • Technology and Architecture
  • Competence and Training

Course Description

This bundle has everything that IT Professional need to pass the ITIL Exam on their own. The bundle includes the ITIL Foundation eLearning Course, the ITIL Foundation Exam Preparation eLearning Course, the ITIL Foundation First Aid Kit and the ITIL Foundation Exam.

ITpreneurs offers the most advanced bundle for IT Professionals who currently use or plan to use ITIL and become an official Expert in ITIL Best Practices.

Theory + Practice = ITIL Certification

This bundle has been designed with the ITIL Foundation eLearning course. It features a scenario-driven, engaging learning enviroment with a well-balanced mix of theory and practical knowledge. To make sure that you ace the ITIL Exam, we have included the ITIL Foundation Exam Preparation eLearning course and the ITIL Foundation First Aid Kit to help you prepare.

Audience

  • IT Management
  • IT Support Staff
  • IT Consultants
  • Business Managers
  • Business Process Owners
  • IT Developers
  • Service Providers
  • System Integrators

Learning Objectives

  • Identify the key principles and concepts of IT Service Management.
  • Identify the benefits of implementing ITIL in an organization.
  • Identify Service Management processes and understand how they map to the Service Lifecycle.
  • Identify the basic concepts and definitions related to the Service Lifecycle.
  • Identify the activities and roles involved with the Service Lifecycle.
  • Identify the relationships among the components of the Service Lifecycle and understand how they map to other components.
  • Identify the factors that affect the effectiveness of the Service Lifecycle.

Delivery format

  1. Self-Study e-book
  2. Mock Exam
  3. Exam Preparation Guide
  4. PDUs
  5. First Aid Kit

Please note that if an exam voucher is included, you are able to schedule your exam for up to twelve months.

Course Duration

Certificate: ITIL® Foundation

Duration: 18 hours

Domain: Service Management

Delivery Method:

  • Self-Study e-book
  • Mock Exam
  • Exam Preparation Guide
  • PDUs
  • First Aid Kit

Accreditation: PEOPLECERT

How to pass the ITIL® v3 Foundation Exam

Delivery: Online

Format: Closed Book

Proctoring: Web Proctoring

Duration: 60 minutes

Number of questions: 40 simple multiple choice

Pass grade: 65%

Scheduling Your ITIL® v3 Foundation Exam

You will be able to use the voucher provided with the training material. Once you feel comfortable with the content of the course, our service desk will book the PEOPLECERT (official ITIL® v3 Foundation exam provider) exam for you.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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Erin Campbell
Erin Campbell
Manager at Deloitte Canada

ITpreneurs made it easy to navigate the information available to obtain my ITIL certification. The instructions that followed upon purchasing the materials made for a stress-free process to register for my ITIL examination.

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Saed Malkawi
Converged Project Manager at ARTELCO

Trusting anyone in advancing your career is not something easy to do. But with ITpreneurs, I found that trust in their content and customer care.