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Ace your ITIL exam
As a member of the AXELOS Lead Architect Team, we helped to develop ITIL 4 and know ITIL 4 inside out. Our ITIL courses have been used to train well over 75,000 professionals and with an exam pass rate that's unbeatable.
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All courses are covered by a 30-day money-back guarantee.
Get Certified
Prepare yourself with confidence for the official exam.
Access Anywhere
Lifetime access to courses and materials.
Exam Delivery
Online
Exam Format
Closed Book
Exam Proctoring
Web Proctoring
Exam Duration
60 minutes
Exam Pass Grade
65% of 40 simple multiple choice questions
Course Details
- Course Introduction
- Service Management as a Practice
- Service Lifecycle
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
- Technology and Architecture
- Competence and Training
This bundle has everything that IT Professional need to pass the ITIL Exam on their own. The bundle includes the ITIL Foundation eLearning Course, the ITIL Foundation Exam Preparation eLearning Course, the ITIL Foundation First Aid Kit and the ITIL Foundation Exam.
ITpreneurs offers the most advanced bundle for IT Professionals who currently use or plan to use ITIL and become an official Expert in ITIL Best Practices.
Theory + Practice = ITIL Certification
This bundle has been designed with the ITIL Foundation eLearning course. It features a scenario-driven, engaging learning enviroment with a well-balanced mix of theory and practical knowledge. To make sure that you ace the ITIL Exam, we have included the ITIL Foundation Exam Preparation eLearning course and the ITIL Foundation First Aid Kit to help you prepare.
- IT Management
- IT Support Staff
- IT Consultants
- Business Managers
- Business Process Owners
- IT Developers
- Service Providers
- System Integrators
- Identify the key principles and concepts of IT Service Management.
- Identify the benefits of implementing ITIL in an organization.
- Identify Service Management processes and understand how they map to the Service Lifecycle.
- Identify the basic concepts and definitions related to the Service Lifecycle.
- Identify the activities and roles involved with the Service Lifecycle.
- Identify the relationships among the components of the Service Lifecycle and understand how they map to other components.
- Identify the factors that affect the effectiveness of the Service Lifecycle.
- Self-Study e-book
- Mock Exam
- Exam Preparation Guide
- PDUs
- First Aid Kit
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
As of 1st Nov 2019, no training associated with an AXELOS product can be sold without the corresponding official assessment.
Please note that if an exam voucher is included, you are able to schedule your exam for up to twelve months.
Certificate: ITIL® Foundation
Duration: 18 hours
Domain: Service Management
Delivery Method:
- Self-Study e-book
- Mock Exam
- Exam Preparation Guide
- PDUs
- First Aid Kit
Accreditation: PEOPLECERT
Delivery: Online
Format: Closed Book
Proctoring: Web Proctoring
Duration: 60 minutes
Number of questions: 40 simple multiple choice
Pass grade: 65%
You will be able to use the voucher provided with the training material. Once you feel comfortable with the content of the course, our service desk will book the PEOPLECERT (official ITIL® v3 Foundation exam provider) exam for you.






ITpreneurs made it easy to navigate the information available to obtain my certification. The instructions that followed upon purchasing the materials made for a stress-free process to register for my examination.
Erin Campbell
Deloitte Canada
