ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
- ITIL® Summary Notes
- Exam Facts
- Exam Question Structure
- Successful Exam Strategies
- Mock Exam
The ITIL 2011 Foundation Exam package, fully updated to the 2011 edition, contains the tools to help you prepare for the ITIL 2011 Foundation Exam. You can also choose, as an optional, to do the ITIL Exam after you complete the course.
The ITIL Foundation Exam Preparation Guide contains a summary of the ITIL concepts and processes and provides the learner with the tools to prepare to write the ITIL Foundation exam. This exam preparation guide offers you a content refresher tool, an overview of the exam with strategies to successfully approach this exam, a printable Quick Reference Card and First Aid Kit, and a 1-hour simulated exam.
The ITIL best practice is composed of five core disciplines:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
These disciplines represent a Service Lifecycle framework that enhances alignment with the business while demonstrating business value, improving ROI, and enabling IT to solve specific operational needs.
Anyone planning to take the ITIL® Foundation Exam
- Become acquainted with the questions of the Foundation Certification Exam.
- Understand how to answer the certification questions.
- Evaluate your existing knowledge level and training the gaps that exist.
- Self-Study e-book
Please note that if an exam voucher is included, you are able to schedule your exam for up to twelve months.
Domain: Service Management
- Self-Study e-book
Delivery: No exam included
Number of questions: simple multiple choice
Pass grade: %
You will be able to use the voucher provided with the training material. Once you feel comfortable with the content of the course, our service desk will book the PEOPLECERT (official ITIL® v3 Foundation Exam Preparation exam provider) exam for you.
ITpreneurs made it easy to navigate the information available to obtain my certification. The instructions that followed upon purchasing the materials made for a stress-free process to register for my examination.